south african medical technology industry association
advancing innovation responsibility
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Medical Device Code of Ethical Marketing and Business Practice

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Codes Of Practice
 
Log a query


Anonymous whistleblowing hotline

How to contact The Medical Device Code Ethics hotline

  • Free call: 0800 00 04 68
  • E-mail: samed@tip-offs.com accompanied by completed complaint form

Emails must be accompanied by the complaint lodging form. This will assist SAMED to investigate the complaint. 

1. What can be reported? Contraventions of the Medical Device Code of Ethical Marketing and Business Practice by SAMED members and/or signatories of code 

This will ensure that reports are made in relation to the code and not other matters which are not within SAMED’s mandate or jurisdiction to investigate and adjudicate thereon.

2. Before contacting the hotline, the whistle-blower should read the Medical Device Code and compile as much information as possible about the case, including physical address, date and time of where the incident happened, names of people, description of the suspected transgression, proof/evidence such as documentation and the contravened clause of the Code.

Purpose of the Code:

The fundamental purpose of the Code is to promote and encourage among SAMED Members, ethical principles and practices in their marketing and business interactions with customers. The Code is binding on all SAMED Members and is a condition for new and ongoing membership.


Medical Device Code of Ethical Marketing and Business Practice 

Click here for: Medical Device Code of Ethical Marketing and Business Practice

Click here for: Overview of Medical Device Code of Ethical Marketing and Business Practice

Click here for: SAMED directive on conference venues

Click here for: SAMED Guidance Document pertaining to the Management of Indirect Sponsorship and Associated Educational Grants


SAMED Online Certification Test

Click here for: SAMED User Guide: How to access the Online Certification Test

Click here for: SAMED User Guide: How to access your Certificate once the test is completed

Click here for: SAMED User Guide For Compliance Officers: How to access your Compliance Report


Resource pack for Internal Training on the Medical Device Code of Ethical Marketing and Business Practice

Click here for: Facilitator Toolkit Section 1 Facilitator Guide

Click here for: Facilitator Toolkit Section 2 PowerPoint Presentation

Click here for: SAMED Code Enforcement

Click here for: Consultants and FMV

Click here for: Demonstration Products and Samples

Click here for: Grants and Charitable Donations

Click here for: Sponsorship Scenarios


Templates

Click here for: Response to request for funding of year end events and entertainment

Click here for: Consulting Framework Agreement

Click here for: Indirect Educational Grant Agreement


Lodging a formal complaint (i.e. not anonymous)

To lodge a formal complaint, please see Part 2 and Part 4 of the Code.

Please click here to download the Code Complaint Lodging Form

Enquiries:

All enquiries with regard to the Code are to be submitted, preferably, in electronic format to:

SAMED Executive Officer
Tel.No. : +27 11 704 2440
Email: info@samed.org.za