The Medical Device Code Hotline is a mechanism for reporting transgressions of the Medical Device Code of Ethical Marketing and Business Practice (the Code) by SAMED members and signatories to the Code.
The hotline is an anonymous and easily accessible reporting channel which is managed independently by Deloitte. You can contact the Medical Device Code Hotline anytime, 24 hours a day throughout the year.
Any person, including but not limited to, a SAMED member, signatory to the Code, member of the public, healthcare professional, healthcare organisation, or regulatory body may report a transgression.
Prior to calling the hotline, please ensure that you have read the Code and that you can provide sufficient detail and evidence accompanying the alleged transgression. Such detail may include the details of the individual or company that is the subject of the alleged transgression, clause(s) within the Medical Device Code which were transgressed, detail and circumstances relating to the alleged transgression, and other proof/evidence substantiating the report.