In the case where a healthcare provider request the patient’s name on the invoice, how should Medtech suppliers respond?

  • Home
  • /
  • Knowledgebase
  • /
  • Compliance
  • /
  • In the case where a healthcare provider request the patient’s name on the invoice, how should Medtech suppliers respond?

This is not in principle prohibited POPI, however, all the POPIA principles apply. The HCP must also comply with POPI and be authorised to obtain information about patient (e.g. consent by the patient). You can request the patient consent as proof. It may be necessary to use a secure mechanism of transfer (encrypted / password controlled) and ensure that information is sent to correct recipient (HCP).

Related Knowledge Base Posts